Terms of service
Terms and Conditions
Last updated: 1-1-2026
These Terms and Conditions apply to your use of the website coastandshoreflorida.com, to all products and services provided by Coast & Shore Florida—part of L&D Ecommerce Limited—and to all contractual relationships between you and Coast & Shore Florida.
By visiting our website, using our Services, and/or placing an order, you agree to these Terms and Conditions.
1. Definitions
In these Terms and Conditions, the following definitions apply:
Coast & Shore Florida: The trade name of L&D Ecommerce Limited, legally registered in London.
Website: The website coastandshoreflorida.com.
Services: The products and related services offered by Coast & Shore Florida.
User or Customer: Any natural or legal person who uses the Website and/or purchases products or Services.
Third countries: Countries outside the European Economic Area, such as China.
Cookies: Small text files stored on your device for functional, analytical, and marketing purposes.
2. Applicability
These Terms and Conditions apply to every offer made by Coast & Shore Florida and to every agreement concluded between Coast & Shore Florida and the Customer, unless otherwise agreed in writing.
3. Liability
To the fullest extent permitted by applicable law, Coast & Shore Florida shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, or damage to equipment arising from or relating to the use of the Website, products, or Services.
If Coast & Shore Florida is nevertheless held liable, such liability shall, to the fullest extent permitted by applicable law, be limited to the amount paid by the Customer for the product or Service to which the claim relates.
Nothing in these Terms and Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
4. License and Usage Restrictions
You are granted a revocable, non-exclusive, non-transferable, and limited license to use our Website in accordance with these Terms and Conditions.
Without prior written permission from Coast & Shore Florida, you may not commercially exploit, reverse engineer, copy, reproduce, duplicate, distribute, modify, or create derivative works from any part of the Website or its content.
5. Orders and Delivery
Orders are typically processed within 1–3 business days.
The total estimated delivery time is usually 8–14 business days, including order processing and shipping.
Orders placed after 7:00 PM Eastern Time, or on weekends or public holidays, may begin processing on the next business day.
Once your order has shipped, you will receive a confirmation email containing your tracking information.
The Customer is responsible for providing complete and accurate contact and shipping information when placing an order.
Coast & Shore Florida is not responsible for delays, unsuccessful deliveries, or additional costs resulting from incorrect or incomplete information provided by the Customer.
Delivery estimates are provided as a guideline and may be affected by the destination, carrier delays, customs procedures, weather conditions, public holidays, or other circumstances outside our reasonable control.
6. Returns and Refunds
Return requests must be submitted within 30 calendar days of receiving the order.
All returns must first be arranged and approved through our Customer Care Team. Customers must not send products back before receiving the correct return instructions and return address from us.
Returned products must be unused, unworn, in their original condition, and include all original tags, packaging, accessories, and documents.
Return shipping costs are the responsibility of the Customer unless the product received is defective, damaged, or incorrectly delivered.
We strongly recommend using a trackable return shipping method. Coast & Shore Florida cannot accept responsibility for return shipments that are lost or cannot be tracked.
Once a return has been received and inspected, we will notify the Customer whether the return has been approved.
Approved refunds will be issued to the original payment method. Please allow approximately 5–7 business days for the refund to appear, depending on the bank or payment provider.
Coast & Shore Florida reserves the right to refuse returns that do not meet the return conditions stated above.
For return assistance, please contact our Customer Care Team at support@coastandshoreflorida.com.
7. Payment
Accepted payment methods may include Visa, Mastercard, American Express, PayPal, Google Pay, Apple Pay, Shop Pay, and other payment methods displayed at checkout.
All prices are displayed in USD, unless explicitly stated otherwise.
Payments must be completed using one of the payment methods available during checkout.
Prices, promotions, and product availability may be changed at any time. Changes will not affect orders that have already been accepted, except where a clear pricing or technical error has occurred.
In the event of an obvious pricing, description, or technical error, we reserve the right to cancel the affected order and issue a full refund.
8. Import Responsibility, Duties, and Taxes
The Customer is responsible for paying any applicable import duties, customs fees, VAT, sales tax, or other charges imposed when goods enter the destination country.
Unless explicitly stated otherwise during checkout, these charges are not included in the purchase price and are not collected or paid by Coast & Shore Florida.
Where applicable, such charges must be paid directly by the Customer to the relevant carrier, customs authority, or government agency.
9. Delivery From Third Countries
Products may be fulfilled and shipped directly from a third country, such as China.
Coast & Shore Florida may work with third-party suppliers, fulfillment partners, warehouses, and logistics providers to process and deliver orders.
International shipping and import procedures may be managed by the supplier, fulfillment partner, carrier, or other third-party logistics provider.
10. Risk of Delays and Additional Costs
The Customer acknowledges that international shipping or import procedures may result in delivery delays, customs inspections, duties, taxes, or additional charges.
Any customs duties, taxes, or fees imposed by customs authorities or other government agencies are the responsibility of the Customer, unless otherwise stated during checkout.
To the fullest extent permitted by applicable law, Coast & Shore Florida is not responsible for delays or additional charges caused by customs authorities, carriers, logistics providers, or other circumstances outside our reasonable control.
11. Cookies
Our Website uses Cookies for functional, analytical, and marketing purposes.
You may adjust your browser settings to delete or refuse Cookies. However, disabling Cookies may limit certain features or affect the functionality of the Website.
Please review our Privacy Policy and Cookie Policy for more information about how we use Cookies and similar technologies.
12. Third-Party Services and Links
Our Website may contain links or references to third-party websites, applications, platforms, payment providers, or other services.
Coast & Shore Florida is not responsible for the availability, content, functionality, security, or privacy practices of third-party services.
Your use of third-party services is subject to the terms, conditions, and privacy policies of those third parties.
13. Intellectual Property and Feedback
All intellectual property rights relating to the Website, its design, branding, text, images, graphics, logos, content, and other materials belong to Coast & Shore Florida, L&D Ecommerce Limited, or their applicable licensors.
You may not copy, reproduce, distribute, publish, modify, commercially exploit, or otherwise use any protected content without prior written permission.
Any suggestions, ideas, comments, reviews, or feedback you voluntarily provide may be used by Coast & Shore Florida to improve or promote its products and Services, subject to applicable privacy and intellectual property laws.
14. Customer Care
If you have questions regarding these Terms and Conditions, an order, a delivery, or a return, please contact our Customer Care Team:
Email: support@coastandshoreflorida.com
Customer Care Hours: Monday to Saturday, from 9:00 AM to 5:00 PM Eastern Time.
Our Customer Care Team aims to respond to all emails within 24 hours.