Seraphina - Elegant Halter Neck Pleated Maxi Dress for Events

Once your order has been shipped, you will receive a confirmation email with your tracking details.

You can also visit our Track Your Order page and enter your order information to view the latest status.

You may request a return within 30 calendar days of receiving your order.

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  All returns must be arranged through our Customer Care Team before anything is sent back.
  
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  Our team will provide the correct return instructions and return address for your order.
  
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  Return shipping costs are the customer’s responsibility.
  
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  Approved refunds are issued to the original payment method after the return has been received and inspected.
  

For the best and fastest assistance, please contact us first at:

support@coastandshoreflorida.com

Requesting a return is simple.

If you would like to return one or more items, please contact us within 30 days of receiving your order at support@coastandshoreflorida.com.

Our customer service team will review your request and provide you with the correct return instructions. Please follow the instructions carefully to complete your return.

We are always happy to help and will do our best to make the process as smooth as possible.

Our customer service team is happy to help with questions about your order, sizing, shipping, returns, or anything else you may need.

Email us at: support@coastandshoreflorida.com and include your order number if your question is about an existing order.

We offer a variety of payment methods to make your shopping experience convenient and secure. Here are the payment methods we currently accept:

Credit or Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express.

Mobile Payment Services: Depending on your location, we may accept mobile payment services such as Apple Pay, Shop Pay, and Google Pay

Gift Cards or Store Credit: If you have a gift card or store credit issued by us, you can use it to pay for your purchases.

Please note that the availability of payment methods may vary depending on your location and the specific products you're purchasing. If you have any questions about payment methods or need assistance with your payment, please don't hesitate to contact our customer support team.

At Coast & Shore Florida, we offer free tracked shipping on all orders across the United States.

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  Please allow 1–3 business days for order processing.
  
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  Once your order has shipped, you will receive a confirmation email with your tracking details.
  
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  You can follow your order at any time through “Track Order” in the menu.
  

Need help with your delivery? Our Customer Care Team will be happy to assist you at:

support@coastandshoreflorida.com

We carefully prepare every order as quickly as possible.

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  Please allow 1–3 business days for order processing.
  
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  Your estimated delivery time is 8–14 business days in total, including processing and shipping.
  
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  Orders placed on weekends or public holidays will begin processing on the next business day.
  
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  Once your order has shipped, you will receive a confirmation email with your tracking details.
  
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  You can also follow your order at any time through “Track Your Order” in the menu.
  

Because orders may enter processing shortly after being placed, changes or cancellations cannot always be guaranteed. For the best assistance, please contact our Customer Care Team as soon as possible:

support@coastandshoreflorida.com

We recommend checking the size chart before placing your order to help you find the best fit.

You can find the size chart under the product information on the product page.

The measurements are there to guide you and help you choose the size that feels right for you.

If a size chart is not available or if you are unsure which size to choose, our customer care team will be happy to assist you. Simply contact us and we will gladly help you find the best size before you place your order.